|
Definition of the scope of backup:
The Backup Avenue business engineer analyses
the company's backup needs and, together
with the IT manager, defines the scope of
data to be backed up:
- One Windows 2003 server with 120 GB of
office automation data
- One Microsoft Exchange with 50 GB of
mail data
- One 20 GB accounting data server
- 30 Windows XP laptop computers (executives
and sales force) currently not backed up,
each with 2 GB of office automation data
|
|
Technical validation:
The business engineer and the
Backup Avenue team validate the planned approach,
together with the company's IT manager.
Proposal:Three days after the
company's initial inquiry, a firm proposal
is sent to the IT manager. This proposal includes
setting up the solution and providing recurrent
management of backup and restore procedures. |
|
Installation :
After a few days' period of reflection, the
company finally decides to opt for Backup
Avenue. A date is set for installing the solution,
10 days after the initial contact. Installations
on the central site and on laptop computers
are completed within 1.5 days and backups
begin immediately.
Recurrent management:
As soon
as the rollout is complete, Backup Avenue
takes charge of supervising backups and provides
the customer with dedicated support as well
as weekly reports that give them a summary
of backup and restore operations. |
